Everything your business needs, in one platform.
SentePoint isn't just a WhatsApp chatbot. It's the CRM, sales, payments and automation layer behind it, built for African SMEs.
01
WhatsApp AI
An assistant that answers like your best salesperson, at any hour.
Your own number
Connect your official WhatsApp Business number through the Cloud API, never a shared or unofficial line.
Grounded answers
The AI checks your real catalogue and policies before it answers. It doesn't guess prices or stock.
Human handoff
Refunds, complaints, or a customer who just wants a person: the assistant hands off to your team, on your rules.
English and Swahili
Customers are answered in the language they write in.
02
CRM and sales
Every customer, lead and order in one place, not spread across chats and notebooks.
Customers
Full customer records with tags, search, consent status and a history of their orders.
Leads
A pipeline board from New to Won. The AI adds interested customers for you, and your team moves them along.
Products
A catalogue with categories, stock levels, photos and CSV import for fast setup.
Orders
Line items, payment and delivery status tracked end to end. Orders move to Paid on their own when the money arrives.
Appointments
Bookings for salons, clinics, consultants and other appointment-based businesses, with availability checks.
03
Payments
M-Pesa built in from day one, connected to your own account.
M-Pesa built in
Connect your own Paybill or Till. Send a payment request from any order, or let the AI send one once the customer says yes.
Orders update themselves
A successful payment marks the order paid. Part payments are tracked, and the next request asks only for the balance.
Safe by design
Payment confirmations are processed exactly once, even if M-Pesa sends the same one twice.
04
Automation
The follow-ups you mean to do, done for you.
Ready-made workflows
Templates for lead follow-up, payment reminders, appointment reminders, quiet-conversation check-ins and more.
One switch per workflow
Turn each workflow on or off from the Automations page. No automation expertise needed.
Real run history
Every automation run is logged, so you can see exactly what fired and why.
05
Reporting and team
Know how the business is doing, and who is doing what.
Analytics
Leads and revenue over time, customers by source and automation activity, all from live data.
Ask your business
A dashboard assistant that answers questions like "which leads should I call today?" from your real data.
Team and roles
Invite teammates with role-based permissions, backed by an audit log and optional two-factor sign-in.
Ready to see it on your own catalogue?
Set up your AI assistant in minutes. Nothing charged for 14 days. Cancel any time.
Start your free trial now